Shipping Policy

Shipping Policy of Sarah & Claire Montreal

At Sarah & Claire Montreal, we are committed to providing all our customers with fast, reliable, and elegant delivery service.
This shipping policy outlines delivery times, fees, and procedures to ensure an optimal shopping experience.

Delivery times

Sarah & Claire Montreal strives to ship all orders within 24 to 48 hours after purchase confirmation.
Once shipped, orders are typically delivered within 5 to 14 business days.

Delays may vary depending on several factors, including:

  • Weather conditions

  • Periods of high demand (such as the holiday season)

  • Customs procedures (if applicable)

Free shipping

At Sarah & Claire Montreal, shipping is free for all orders.
Regardless of the amount of your order or where you live, we are committed to providing you with a smooth shopping experience at no extra cost.

Shipping procedure

All orders placed on Sarah & Claire Montreal are shipped directly from our logistics partners.
This approach allows us to reduce processing times while ensuring rigorous quality control on every item shipped.

Order processing

  • As soon as your order is placed, you will receive a confirmation email containing all the details of your purchase.

  • Orders are processed and shipped within 24 to 48 hours.

  • Once your order has been shipped, you will receive a tracking number allowing you to easily track the delivery of your package.

Order tracking

Sarah & Claire Montreal provides a tracking number for each order.
This number, sent by email, allows you to track the status of your delivery on the carrier's website and find out exactly when your package will be delivered.

Questions and support

If you have any questions about your order or our shipping policy, our customer service team will be happy to help.
You can contact us at any time at the following address:
📩 info@sarahandclairemontreal.com

We are committed to responding to all your requests quickly and professionally.

Limitations and exceptions

Despite our best efforts to meet the delivery times indicated, certain circumstances beyond our control may cause delays, including:

  • Customs procedures

  • Adverse weather conditions

  • Force majeure

Sarah & Claire Montreal cannot be held responsible for these delays, but we thank you for your understanding and patience in such cases.

Conclusion

Sarah & Claire Montreal is committed to providing an exceptional online shopping experience that combines speed, reliability, and elegance. By following our shipping policy, we ensure that every customer receives their items as quickly as possible.

If you have any questions or require further information, please do not hesitate to contact us at:
📩 info@sarahandclairemontreal.com