Privacy Policy

Privacy Policy of Sarah & Claire Montreal

Sarah & Claire Montreal attaches great importance to protecting the personal data of its customers. This privacy policy describes how personal information is collected, used, and protected.
By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Sarah & Claire Montreal collects various types of personal data in order to provide an optimal shopping experience. This information may include:

  • First and Last Name

  • Delivery and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

The personal information collected is used for the following purposes:

  • Order processing and shipping

  • Payment Management and Fraud Prevention

  • Communication with customers about their orders and our products

  • Improving our customer service and responding to requests

  • Sending information about new products, promotions, and events (with the customer's consent)

Sharing personal information

Sarah & Claire Montreal does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders

  • When required by law or to comply with legal procedures

  • To protect the rights, property, or safety of Sarah & Claire Montreal, its customers, or the public

Security of Personal Information

Sarah & Claire Montreal implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include, but are not limited to:

  • The use of encryption technologies for payment transactions

  • Limited access to personal information, reserved for employees and partners who need it to provide our services

Retention of personal information

Sarah & Claire Montreal retains personal data for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

Customer rights

In accordance with applicable legislation, customers have certain rights regarding their personal data, including:

  • Right of access: you may request a copy of the personal data held by Sarah & Claire Montreal.

  • Right to rectification: you may request the correction of inaccurate or incomplete data.

  • Right to erasure: you may request the deletion of your personal data, subject to legal retention obligations.

  • Right to withdraw consent: You may withdraw your consent at any time regarding the processing of your personal data.

Cookies and similar technologies

Sarah & Claire Montreal uses cookies and similar technologies to improve the user experience on our site. Cookies allow us to remember customer preferences and track site usage.
You can configure your browser to refuse cookies, but this may affect certain features of the site.

Changes to the Privacy Policy

Sarah & Claire Montreal may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to check this page regularly to stay informed of any changes.

Contact information

If you have any questions about this privacy policy or wish to exercise your rights regarding your personal data, you can contact Sarah & Claire Montreal at the following address:

E-mail : info@sarahandclairemontreal.com

Sarah & Claire Montreal is committed to protecting the privacy of its customers and using their personal data in a responsible and secure manner.